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Payment and Debit Order Collections

A safe, easy and cost-effective service by Sanlam Multi Data.

Sanlam Multi Data offers secure payment and debit order services to assist small to medium-sized business owners, churches, schools and NPOs to safely manage their business’ cash flow through a simple web system. Our end to end process takes the hassle out of paying staff and creditors, and offers an easy-to-use method to collect money from your customers via Debit Order and NAEDO.

By using MultiConnect and DebiCheck, you can rest assured that your payment and debit order collections are managed proactively. Sanlam Multi Data services also include account holder verification, SMS reminders, Proof of Processing documents, and the ability to Bulk Upload SARS files relating to tax directives via our e-IRP service.

Easy collections

  • Export your collection file from your system to our web-based system or capture each consumer manually
  • Once collection transactions are uploaded or captured, you choose to process them manually or automatically via our system
  • Download static reports or create your own
  • Same day, One day and Two day services are available
  • DebiCheck verification

Easy payments

  • Export your salary/wage/creditor payment file from your Payroll or Accounting system
  • Upload the file onto Sanlam’s online payment portal
  • Fund Sanlam with the total amount of the transactions to be paid
  • Lastly, check and approve the payment

Get Quote

Request a customised quote.

Contact Us

Get in touch with us for more info.

Transact

Transact on Multi Connect.

Services

Find the right service.

Sanlam Multi Data celebrates 50 years of managing cash flow through innovation

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DebiCheck

DebiCheck enables customers to check and electronically approve any pending debit order collections initiated by your company or organisation. With debit order abuse escalating over the years, DebiCheck was created by the banks to enable consumers to take control of their debit orders. The system was designed under the oversight of PASA and the Reserve Bank according to strict industry standards, and is therefore secure and safe for your customers to use. DebiCheck will also effectively address possible debit order disputes from customers.

For more information on this innovative debit order system, download the brochure.

Web Payments

A must for any business who sells, or intends to sell their products online. If you plan to expand your client base and increase sales with unlimited “shelf space” then you would also need a solid and secure web payment solution.

Sanlam Multi Data offers an easy-to-use platform, tokenised and fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). Quick and hassle-free onboarding ensures your business can successfully trade online.

Don’t have a web-based trading platform yet? We can help. We will put you in touch with one of our approved providers who will address your needs.

For more information on web payments, download the brochure.

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Registered System Operator

Sanlam Multi Data is a registered System Operator with PASA. We provide a securely hosted infrastructure that allows small to medium sized businesses to safely move files for payment and collections from and to their own bank account.

We introduce you to our sponsoring Banks, offer clear instruction to your development team and facilitate the monthly processing of transactions through your own bank account – we even handle the billing.

Benefits

  • All funds are collected and paid from a Bank account in your businesses name.
  • Any interest earned is for your Businesses account.
  • Your business benefits from Sanlam’s purchasing power which almost guarantees reduced costs as we handle the billing.
  • You gain access to Sanlam’s ability to leverage Banking relationships to ensure on-going access to processing regardless of the situation.
  • We have excellent Disaster Recovery as our systems cater to our 36 Million transactions worth R300 Billion per annum which we process for hundreds of Companies.
  • You gain access to personal service from our dedicated consultants
  • The security gained by processing with Sanlam Multi Data remains Industry leading.
  • Sanlam Multi Data offers your business a convenient mechanism to effectively reduce your transacting costs as in most cases these are reduced by at least 30%

Why Choose Multi Data

Sanlam Multi Data has been in business with businesses for nearly 5 decades, processing over 3 million EFT transactions every month worth R 300 billion p/a. We are well established with a wealth of expertise and, as a member of the Sanlam Group, we are supported by world-class security systems.

  • Industry-leading security – runs within Sanlam’s firewalls
  • Highly competitive pricing
  • Reduces human error – no more manual data capturing
  • Easy to use – intuitive commands and logical processes
  • Easily integrates into existing system with minimal disruption
  • Regularly audited and updated
  • Excellent disaster recovery systems
  • Dedicated and highly skilled support consultants
  • Wide range of standard reports
  • Flexibility to create own reports with tailor-made layouts
  • Substantial checks and balances
  • Full audit trail and management of collections process
  • Tools enabling Check Digit Validation (CDV) and upfront rejections
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Get Quote

Please complete the form below to enable Sanlam Multi Data Electronic Financial Transaction Services to prepare a quotation that’s customised to suit your business requirements.

Financial Intermediaries

Prepare your practice for the upcoming Retail Distribution Review (RDR). Sanlam Multi Data offers secure debit order services to assist intermediaries with the collection of client fees payable for advice and professional services. Our state-of-the-art system will allow you to streamline your business processes, protect the integrity of your practice, and ensure that it complies with RDR regulations.

Our user friendly web-based system allows you to:

  • Capture debit order instructions via the Multi Connect website
  • Access a system that that automatically manages, queues and submits debit orders
  • Capture or update debit order collection instructions up to two days before the transaction due date
  • Load debit order days and months in advance
  • Deactivate debit orders if necessary
  • View reporting on transactions, to determine why they failed or succeeded

Transact

Multi Connect is a state-of-the-art web-based solution which allows you to do transactions even when your banking platform is offline. Get started in no time by downloading CIM 900, or logging into Multi Connect to do your transactions.

 

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Services

Sanlam Multi Data offers a range of services that aim to significantly reduce transaction costs, speed up transaction processing times, and provide fast and accurate reporting.

Electronic Collection Services

Sanlam Multi Data specialises in the electronic collections of funds via debit-order and Non-Authenticated Early Debit-Order (NAEDO) systems.

DebiCheck

DebiCheck enables customers to check and electronically approve any pending debit order collections initiated by your company or organisation. With debit order abuse escalating over the years, DebiCheck was created by the banks to enable consumers to take control of their debit orders. The system was designed under the oversight of PASA and the Reserve Bank according to strict industry standards, and is therefore secure and safe for your customers to use. DebiCheck will also effectively address possible debit order disputes from customers.

For more information on this innovative debit order system, download the brochure.

Electronic Payment Services

Sanlam Multi Data provides security, scalability, reliability and total confidentiality at competitive prices, allowing you to transact with peace of mind.

Web Payments

A must for any business who sells, or intends to sell their products online. If you plan to expand your client base and increase sales with unlimited “shelf space” then you would also need a solid and secure web payment solution.

Sanlam Multi Data offers an easy-to-use platform, tokenised and fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). Quick and hassle-free onboarding ensures your business can successfully trade online.

Don’t have a web-based trading platform yet? We can help. We will put you in touch with one of our approved providers who will address your needs.

Admin Services

Sanlam Multi Data's solution automatically validates, reconciles and manages your company's transactions to provide an additional layer of security.

Account Holder Verification

Sanlam Multi Data's Account Holder Verification service confirms ownership of a bank account to prevent identity theft and other types of fraud.

Electronic Tax Directive Service (E-IRP)

Sanlam Multi Data provides an electronic Tax Directive and Certificate Service which enables you to obtain IRP5’s, directives and certificates, and IT3’s from SARS.

Client Comments

We have been with Multi Data for almost 40 years, and the service we received have always been excellent. They are always willing to help when needed, friendly and timeous.

We are very happy with their service.

Mooirivier Rekenaars / Computers  

We are grateful for the kind co-operation and friendly, knowledgeable support we receive from the Multi Data staff. Our fundraisers extensively promote debit oders for fundraising because we realise we have a reliable and trustworthy partner collecting the contributions on our behalf.

We hereby acknowledge and thank you for the valuable service you provide to us!

Bible Society of South Africa  

Meals on Wheels for the Aged has been a client of Multi Data’s for many happy years. The service has always been impeccable and there has never been problems with communication between our organization and Multi Data. We have always been informed of changes, updates and important information. There has never been a delay or a problem with any of our client’s debit orders and their discretion is tops.

We would recommend using Multi Data to anybody, as we have always been very happy with the staff of Multi Data and their efficiency.

Meals on Wheels Community Services South Africa  

The Multi Data system is extremely friendly and reliable. We never have to worry about the monthly debit orders running smoothly – every day of the month! The speedy identification of unpaid debit orders not only enables us to communicate with those listeners promptly and timeously, but also to resubmit a request to the bank within the next day or two (or at a chosen later date). This is really a very user-friendly system for us as clients of Multi Data, as well as for our listeners (as our clients).

Tygerberg 104FM  

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