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Don't become a victim

We urge you to constantly be on the lookout for suspicious emails and messages, and tread lightly around potential scam artists who claim to be affiliated with Sanlam.

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Contact Us

We are here to assist with any financial advice, claims or policy related queries or concerns that you may have.

The financial world attracts plenty of bad people looking to take advantage of good people like you. Sanlam urges you to constantly be on the lookout for suspicious emails and messages, and tread lightly around potential scam artists who claim to be affiliated with us. Before you open or respond to an email or WhatsApp or SMS, ensure that you can trust the sender; and that correspondence is truly from Sanlam. Should you receive a loan offer, investment opportunity or any piece of Sanlam communication that makes you feel uneasy, please contact our customer care team before you respond. If you suspect that you have received a fraudulent offer, report it.

Service & Advice

Tel: 0860 726 526
+27 21 916-5000 (International)

Our Bellville Head Office Client Care Centre is open from 9:00 to 14:30, Monday to Friday.

Head Office

Tel: (021) 947-9111
+27 21 947-9111 (International)

Street address

Sanlam Head Office
2 Strand Road
Bellville, South Africa

Postal

PO Box 1
Sanlamhof, 7532

GPS coordinates 33"45'09.77S 18"38'28.32E
   

Sanlam Alice Lane

Tel: (011) 778-6000
+27 11 778-6000 (International)

Should you require customer service, please contact our client care team.

Street address

Sanlam
Building 2
11 Alice Lane
Sandton, South Africa

Postal

Private Bag X137,
Halfway House, 1652

GPS coordinates 26"06'27.7S 28"03'01.5E
   

Client Care Offices

Sanlam has Client Care Offices across the country where we offer:

  • Assistance with policy queries
  • Assistance with claims
  • Financial advice

Find an urban Client Care Offices

Find a regional Client Care Offices

 Other Options

 

 

Regional Client Care Officeshttp://www.sanlam.co.za/contact/Pages/client-help-centres.aspxRegional Client Care OfficesFind contact information and directions to Sanlam regional client care offices – Closed on Tuesdays 08:00 – 09:00.http://www.sanlam.co.za/CoZaBannerImages/CientServiceHelpCentres.jpg?RenditionID=5, /CoZaBannerImages/CientServiceHelpCentres.jpg?RenditionID=5
Urban Client Care Officeshttp://www.sanlam.co.za/contact/Pages/client-service-centres.aspxUrban Client Care OfficesFind contact information and directions to Sanlam urban client care offices – Closed on Fridays 08:00 – 09:00.http://www.sanlam.co.za/CoZaBannerImages/CientServiceHelpCentres.jpg?RenditionID=5, /CoZaBannerImages/CientServiceHelpCentres.jpg?RenditionID=5
Compliments and Complaintshttp://www.sanlam.co.za/contact/complimentsandcomplaintsCompliments and ComplaintsIf you’ve got some feedback for us, we’d be delighted to hear from you – Fill out an online compliment or complaint form and a Sanlam adviser will be in touch.http://www.sanlam.co.za/CoZaBannerImages/contactGoCover.jpg?RenditionID=5, /CoZaBannerImages/contactGoCover.jpg?RenditionID=5
Get Advicehttp://www.sanlam.co.za/contact/getadviceGet AdviceGet advice from a certified financial planner at Sanlam South Africa. We’ll provide advice on the right cover, portfolio management & how to get the best tax benefits.http://www.sanlam.co.za/CoZaBannerImages/MMU-Get-Advise-Banner.jpg?RenditionID=5, /CoZaBannerImages/MMU-Get-Advise-Banner.jpg?RenditionID=5
Sanlam Business Directoryhttp://www.sanlam.co.za/contact/Pages/sanlam-business-directory.aspxSanlam Business DirectoryFind contact details for the various divisions & departments that form part of Sanlam South Africa in our business directory.http://www.sanlam.co.za/CoZaBannerImages/contactGoCover.jpg?RenditionID=5, /CoZaBannerImages/contactGoCover.jpg?RenditionID=5
COVID 19http://www.sanlam.co.za/contact/Pages/covid-19.aspxCOVID 19http://www.sanlam.co.za/contact/PublishingImages/covid-19-mobile-page-banner-v2.jpg, /contact/PublishingImages/covid-19-mobile-page-banner-v2.jpg
Report Fraudhttp://www.sanlam.co.za/contact/Pages/report-fraud.aspxReport FraudSanlam is committed to the highest standards of business integrity, ethical values and governance.

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