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Benefit Claims

This is a difficult time and we want to make it as easy as possible for you to claim.

The Benefit Claim Guide (ENG / AFR) will guide you through the process of a claim for any of the following benefits.

For a breakdown of the claims paid out to clients in 2016, please view our latest Benefit Claims Summary.

Benefit Short description of benefit
Disability benefit Cover in the event of total, permanent and continuous disability to fulfil the occupational demands of the regular and/or alternative occupation.
Trauma/Dread disesase benefit Cover for specific critical illness, for example cancer, heart attack, etc.
Accident benefit / Accidental injury Cover for specific bodily losses, as a result of an accident and specific accidental injuries as listed in the contract.
Physical impairment benefit Cover for specific bodily losses, as a result of an accident or illness.
Functional impairment benefit Cover for permanent functional impairment due to specific claim events.
Income Protector/Overhead Expenses Protector benefit Cover in the event of loss of income due to injury or illness, for regular occupation and/or the overhead expenses of a business.
Accidental Disability benefit Cover in the event of total, permanent and continuous disability to fulfil the occupational demands of the regular occupation, as a result of an accident.
Retrenchment benefit Redundancy of employees and business decisions.
Sickness benefit Cover in the event of injury or illness that prevents you from performing your regular occupation.
Sport benefit Disability cover for professional sportsmen and women.
One Medical Plan Hospital plan. Download brochure (ENG / AFR)

Step 1: Get the correct claim form

  • Identify which benefit you are claiming for (from the table above)
  • Each benefit has a different claim form with its own form number to identify it
  • Choose the claim form for the specific benefit from the list below
Name of form Form code Download
Claim for Disability benefit / Income Protector / Overhead Expenses Protector Benefit

Declaration by employee
2643E & 2643A

2736E & 2736A
ENG | AFR

ENG | AFR
Claim for Trauma/Dread disease benefit 2737E & 2737A ENG | AFR
Claim for Accident benefit / Physical Impairment benefit/Functional Impairment Benefit 2738E & 2738A ENG | AFR
Claim for Sickness benefit CPC001E & CPC001A ENG | AFR
Claim for Disability for professional sportsmen and women CPC004E & CPC004A ENG | AFR
Retrenchment benefit 2744E & 2745A ENG | AFR
One Medical Plan 2310E & 2310A ENG | AFR
Change or submit banking details (for claims) 5002E & 5002A ENG | AFR

Step 2: Fill in the claim form and gather the documents

  • Update your contact details to make sure that we can keep you informed on the claim progress
  • Attach all relevant documents as indicated in the claim form, including copies of all medical information that you have

Step 3: Send completed documents to Sanlam

  • Send the documents to Sanlam using any of the contact details below

What happens next?

  • Sanlam will review the documents
  • We will request any additional information that we need from you
  • The claim is assessed and Sanlam makes a decision
  • We will Inform you of the outcome

 Claims

 

 

Death Claimshttp://www.sanlam.co.za/claims/Pages/death-claims.aspxDeath ClaimsForms to be completed when the deceased had an individual savings or life policy with Sanlam and the proceeds of the policy(ies) must be claimed by the next-of-kin or executor.http://www.sanlam.co.za/CoZaBannerImages/DeathClaims.jpg?RenditionID=5, /CoZaBannerImages/DeathClaims.jpg?RenditionID=5
Funeral Claimshttp://www.sanlam.co.za/claims/Pages/funeral-claims.aspxFuneral ClaimsForms to be completed when claiming the funeral benefit on a Funeral Cover policy(One Family Supporter, Funeral Help Plan, Standard Family Funeral Cover or Waiver Family Funeral Cover).http://www.sanlam.co.za/CoZaBannerImages/FuneralClaims.jpg?RenditionID=5, /CoZaBannerImages/FuneralClaims.jpg?RenditionID=5
Benefit Claimshttp://www.sanlam.co.za/claims/Pages/benefit-claims.aspxBenefit ClaimsThere are various benefits that you can claim for eg. Disability, Trauma, Accident, Impairment, Sickness or Income Protector benefits. Find the claim form for the specific benefit that you wish to claim for.http://www.sanlam.co.za/CoZaBannerImages/BenefitClaims.jpg?RenditionID=5, /CoZaBannerImages/BenefitClaims.jpg?RenditionID=5

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