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Claims

At Sanlam, we don’t just deal with claims, we do so with diligence.

We find reasons to pay, not the other way around. Because that’s how we honour our commitment and your claim.

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Pay Outs 2015

For many years, we’ve gone over and above the norm to take excellent care of our clients. Our commitment to doing more than what’s expected of us is just one of the things that makes us Wealthsmiths™.

When the unexpected happens, you can expect more from us.

In 2015 we paid 99% of Death claims, 95% of Sickness claims, 92% of Income Protector claims, 91% of Disability claims and 81% of Dread Disease claims.

What we don’t pay for:

  • Claims that don’t meet the claim criteria
  • Non-disclosure

*Accidental and Funeral included.

2015

In 2015 we paid for all valid claims.

More than 98% of all our Sickness claims were paid in under three days

60% of Dread Disease and 5% of Sickness claims were cancer-related

The majority of our Income Protector and Sickness claims were as a result of accidents and paid to clients between the ages of 26 and 45

Most of the Dread Disease and Disability claims were paid to clients between the ages of 46 and 55

 Claims

 

 

Death Claimshttp://www.sanlam.co.za/claims/Pages/death-claims.aspxDeath ClaimsForms to be completed when the deceased had an individual savings or life policy with Sanlam and the proceeds of the policy(ies) must be claimed by the next-of-kin or executor.http://www.sanlam.co.za/CoZaBannerImages/DeathClaims.jpg?RenditionID=5, /CoZaBannerImages/DeathClaims.jpg?RenditionID=5
Funeral Claimshttp://www.sanlam.co.za/claims/Pages/funeral-claims.aspxFuneral ClaimsForms to be completed when claiming the funeral benefit on a Funeral Cover policy(One Family Supporter, Funeral Help Plan, Standard Family Funeral Cover or Waiver Family Funeral Cover).http://www.sanlam.co.za/CoZaBannerImages/FuneralClaims.jpg?RenditionID=5, /CoZaBannerImages/FuneralClaims.jpg?RenditionID=5
Benefit Claimshttp://www.sanlam.co.za/claims/Pages/benefit-claims.aspxBenefit ClaimsThere are various benefits that you can claim for eg. Disability, Trauma, Accident, Impairment, Sickness or Income Protector benefits. Find the claim form for the specific benefit that you wish to claim for.http://www.sanlam.co.za/CoZaBannerImages/BenefitClaims.jpg?RenditionID=5, /CoZaBannerImages/BenefitClaims.jpg?RenditionID=5
Employee Benefit Claimshttp://www.sanlam.co.za/claims/Pages/employee-benefit-claims.aspxEmployee Benefit ClaimsPlease access and print the relevant Group Risk Insurance form, from the range of benefits, that you wish to claim for, eg. Disability, Trauma and Funeral.http://www.sanlam.co.za/CoZaBannerImages/EmployeeBenefitsClaims.jpg?RenditionID=5, /CoZaBannerImages/EmployeeBenefitsClaims.jpg?RenditionID=5

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