Skip Ribbon Commands
Skip to main content

Claims Claims

Invest

Advice

Service

Invest Online Back

Call me back

Email us

Back

Call me back

Email us

Email us

Claims

At Sanlam, we don’t just deal with claims, we do so with diligence.

We find reasons to pay, not the other way around. Because that’s how we honour our commitment and your claim.

Download the brochure

Pay Outs 2016

For many years, we’ve gone over and above the norm to take excellent care of our clients. Our commitment to doing more than what’s expected of us is just one of the things that makes us Wealthsmiths™.

When the unexpected happens, you can expect more from us.

In 2016 we paid more than 99% of Death claims, 87% of Disability claims, 79% of Severe Illness claims, 93% of Income Protector claims and 95% of Sickness claims.

What we don’t pay for:

  • Claims that don’t meet the claim criteria
  • Non-disclosure

*Accidental and Funeral included.

2016

In 2016 we paid for all valid claims.

A third of all death claims admitted were for women and two thirds for men.

Most of the severe illness claims were admitted for cancer, of which 10% were for prostate cancer (men) and 27% for breast cancer (women).

Most of the Income Protector claims for men were admitted for cardiovascular diseases and most of the claims for women were for cancer.

Most sickness claims were paid in respect of clients between 26 and 45 years old.

Major Causes

Statistically, the causes for claims are as follows:

 Claims

 

 

Death Claimshttp://www.sanlam.co.za/claims/Pages/death-claims.aspxDeath ClaimsForms to be completed when the deceased had an individual savings or life policy with Sanlam and the proceeds of the policy(ies) must be claimed by the next-of-kin or executor.http://www.sanlam.co.za/CoZaBannerImages/DeathClaims.jpg?RenditionID=5, /CoZaBannerImages/DeathClaims.jpg?RenditionID=5
Funeral Claimshttp://www.sanlam.co.za/claims/Pages/funeral-claims.aspxFuneral ClaimsForms to be completed when claiming the funeral benefit on a Funeral Cover policy(One Family Supporter, Funeral Help Plan, Standard Family Funeral Cover or Waiver Family Funeral Cover).http://www.sanlam.co.za/CoZaBannerImages/FuneralClaims.jpg?RenditionID=5, /CoZaBannerImages/FuneralClaims.jpg?RenditionID=5
Benefit Claimshttp://www.sanlam.co.za/claims/Pages/benefit-claims.aspxBenefit ClaimsThere are various benefits that you can claim for eg. Disability, Trauma, Accident, Impairment, Sickness or Income Protector benefits. Find the claim form for the specific benefit that you wish to claim for.http://www.sanlam.co.za/CoZaBannerImages/BenefitClaims.jpg?RenditionID=5, /CoZaBannerImages/BenefitClaims.jpg?RenditionID=5
Employee Benefit Claimshttp://www.sanlam.co.za/claims/Pages/employee-benefit-claims.aspxEmployee Benefit ClaimsPlease access and print the relevant Group Risk Insurance form, from the range of benefits, that you wish to claim for, eg. Disability, Trauma and Funeral.http://www.sanlam.co.za/CoZaBannerImages/EmployeeBenefitsClaims.jpg?RenditionID=5, /CoZaBannerImages/EmployeeBenefitsClaims.jpg?RenditionID=5

Invest

Advice

Service

Invest Online Back

Call me back

Email us

Back

Call me back

Email us

Email us

Sanlam Life Insurance is a licensed financial service provider.
Copyright © Sanlam