Customise Your Offering

We have a flexible Service Level Agreement (SLA) that will be customised and detailed to your needs as the employer. Our standard support services include:

• Dedicated Simeka Health teams: Principle Consultant, Service Consultant and an Associate Consultant
• Annual Wellness days and help desk cessions
• “Day One” Induction sessions for new employees
• Administrative assistance to support HR
• Management Reports and updates on industry statistics and trends
• Year-end Employee renewal process will be documented in detail
• Product information and disputes with medical schemes and service providers
• Annual revision of SLA
• On-site clinics for health and wellness

About our clinics

Our on-site clinics are the ideal solution to business challenges that relate to staff health, wellness, and absenteeism. Our team of experts will come to your offices to host on-site wellness days and pharmacy screenings for your employees, to accurately profile and benchmark your organisation’s health and wellness status. Based on the results, we’ll then launch focused wellness programmes that cover aspects like nutrition, exercise and general well-being.

If escalating premiums are restricting you from offering healthcare subsidies as part of your employment benefits, we can station a qualified resident nurse on-site to consult with employees and dispense medication. This will give your staff access to affordable healthcare, which can ultimately reduce absenteeism and increase productivity – certainly a win-win situation.

Simeka Health is an authorised financial services provider accredited with the FSB and CMS.

Gap Cover

Why Gap Cover is important

With medical scheme plans becoming more expensive and service providers starting to charge higher and higher rates, it makes sense to get an insurance product like gap cover that bridges the gap so you don’t end up being out of pocket. In essence, gap cover provides you with financial assistance on the portion of in-hospital specialist bills which your normal medical scheme doesn't cover.

Bear in mind that gap cover only pays for in-hospital care - not day-to-day medical expenses. If you’ve had to pay for hospital procedures and treatment in hospital, you’ll know that there’s often a big difference between the cost of treatment and what your medical scheme pays for. Gap cover helps you pay for the shortfall and ensures that you don’t suffer financially due to unexpected medical expenses.

Please contact Simeka Health on 0860 000 952 or email gapcover@simekahealth.co.za for any advice on the different gap cover options.