Stay Safe Online | Useful Tips | Sanlam
Skip Ribbon Commands
Skip to main content

Stay Safe Online Stay Safe Online

Skip Navigation LinksSanlam Home > Stay Safe Online

Alert: Beware of a scam on Telegram impersonating Sanlam

It has come to our attention that a malicious third party is purporting to be or act on behalf of Sanlam through the unauthorised use of Telegram as a communication channel. Please be informed that Sanlam does not conduct business via Telegram, does not have a Telegram account, and that this is indeed a scam.

To ensure the security of your personal information, please be aware that all official client communications are conducted through the following channels:

  • Our website
  • WhatsApp and share-call number: 0860 726 526 (0860 SANLAM)
  • Telephone: 021 947 9111 (Sanlam) or 021 916 5000 (Client Care Centre) · E-mail: (Client Care Centre)

To safeguard your personal information and protect yourself from potential scams, we urge you to:

  • Refrain from sharing personal or financial information through unofficial channels to mitigate the risk of unauthorised access.
  • Report any suspected fraud related incidents:

Sanlam will continue to use appropriate methods to address these scams as they surface.

Experience your whole life in a day.
Fill in your details and unlock solutions to help plan a life of confidence.
By clicking submit, you acknowledge having read our privacy policy.

Stay Safe Online

Cybercrimes such as fraud, phishing and scams are an everyday reality and it’s important to stay informed and be alert to prevent yourself from becoming a victim. We’ve put together a useful guide to help you stay safe online.

Report a Scam or Fraud

We encourage our staff, clients and stakeholders to report unethical or corrupt behaviour. If you suspect fraudulent activity involving any of Sanlam’s companies or clients, you can confidentially report this.

Report Now