It has come to our attention that a malicious third party is purporting to be or act on behalf of Sanlam through the unauthorised use of Telegram as a communication channel. Please be informed that Sanlam does not conduct business via Telegram, does not have a Telegram account, and that this is indeed a scam.
To ensure the security of your personal information, please be aware that all official client communications are conducted through the following channels:
To safeguard your personal information and protect yourself from potential scams, we urge you to:
Sanlam will continue to use appropriate methods to address these scams as they surface.
Cybercrimes such as fraud, phishing and scams are an everyday reality and it’s important to stay informed and be alert to prevent yourself from becoming a victim. We’ve put together a useful guide to help you stay safe online.
How to keep your Sanlam online account safe
How to spot an unsafe link
Report a scam or fraud
We encourage our staff, clients and stakeholders to report unethical or corrupt behaviour. If you suspect fraudulent activity involving any of Sanlam’s companies or clients, you can confidentially report this.