FAQ

About Go Cover

I have existing medical aid / life insurance - will Go Cover still pay out?

Can I cancel my medical aid now that I have Go Cover?

Does the cost of treatment directly relate to the claim amounts listed in the contract?

Can I buy cover for a friend or family member?

What are the different Go Cover policy options?

What am I covered for under the R100 000 Go Cover policy?

The policy provides cover for accidental death and accidental injuries only. This excludes all natural causes. If we admit a claim, we will pay the cover amount linked to the particular claim event as set out below:

Claim Event	Cover Amount
TOTAL COVER AMOUNT	R100 000

Accidental death	R100 000
A benefit may be claimed when the death of the life insured resulted directly and solely from a bodily injury.

Total loss of vision:
Both eyes	R100 000
Permanent, irreversible and total loss of vision in both eyes, with sharpness of vision of 6/60 or worse in the better eye when measured with the use of visual aids.
One eye	R25 000
Permanent, irreversible and total loss of vision in one eye with sharpness of vision of 3/60 or worse when measured with the use of visual aids.

Total loss of hearing	R50 000
Permanent, irreversible and total loss of hearing in both ears. This means that the average hearing levels, tested with hearing aids when applicable, at audible frequencies is less than 90 decibels.

Serious burns	R30 000
Third-degree burn wounds that are full thickness of the skin and cover at least 10% of the body surface area, as determined by the Lund and Browder chart or equivalent.

Coma	R100 000
A condition of unconsciousness where the life insured • presents with a Glasgow Coma Scale of 8 or less, and • is dependent on life-sustaining aids, such as a ventilator and intravenous infusion, for an uninterrupted period of at least 72 hours. Medical sedation for purposes of ventilation or to reduce brain oedema is not regarded as being in a coma for this purpose.

Amputation:
Finger(s)	R10 000
Complete physical severance of any finger or fingers at the level of the metacarpo-phalangeal (MP) joint.
Hand or foot	R20 000
Complete physical severance of one hand at the level of the wrist, or one foot at the level of the ankle joint. Surgical reconstruction after amputation will not affect this benefit.
Arm or leg	R20 000
Complete physical severance of one arm above the level of the elbow, or one leg above the level of the knee. Surgical reconstruction after amputation will not affect this benefit.

Paraplegia	R100 000
Total, permanent and irrecoverable loss of function of both lower extremities, with or without loss of bowel or bladder function. (Paraplegia)

Quadriplegia	R100 000
Total, permanent and irrecoverable loss of function of all four limbs. (Quadriplegia)

Penetrating gunshot wounds or stab wounds:
Head	R20 000
Penetrating gunshot wound of the skull or penetration by a sharp object through the skull resulting in surgical exploration of the skull under general anaesthetic.
Neck, chest or abdomen	R10 000
Penetrating gunshot wound of the chest or abdomen or penetration by a sharp object into the chest or abdominal cavities, resulting in surgical exploration under general anaesthetic.

Fractures:
Multiple rib fractures	R10 000
Multiple rib fractures, resulting in artificial ventilation in an intensive care unit in order to sustain a stable blood-gas profile.
Rib fracture(s) not requiring hospitalisation	R5 000
Fracture of any rib(s) which needs conservative treatment on an outpatient basis.
Unstable pelvis fracture	R20 000
More than one fracture of the pelvic framework, resulting in instability, and requiring surgical intervention.
Fracture-dislocation of the spine requiring fusion.	R20 000
Objective radiological evidence of a fracture-dislocation of the spine, involving dislocation of the facet joints, with or without neurological deficit.
Fracture(s) with open reduction and internal fixation, excluding fingers and toes	R10 000
Any fracture or fractures that needs open surgical reduction and internal fixation under general anaesthetic. This benefit excludes fractures of fingers or toes.
Fracture(s) of the toes or fingers requiring fixation with a K-wire	R5 000
Any fracture of fractures of fingers or toes that needs open surgical reduction and internal fixation under general anaesthetic.
Fracture(s) requiring immobilisation for at least two weeks, excluding minor toes and fingers	R5 000
Any fracture or fractures requiring immobilization with a plaster cast, splint or brace for at least two weeks. Fractures of the third and fourth toes, and third and fourth fingers are not covered by this benefit.
Fracture of the skull requiring reconstructive surgery	R25 000
Depressed or displaced skull fracture of the frontal, parietal, temporal, sphenoid or occipital bones requiring surgical correction.
Fracture of the facial bones requiring reconstructive surgery	R25 000
Fractures of the frontal bones, orbital bones, zygoma, and/or maxilla resulting in maxillofacial reconstructive surgery.

Loss of bowel or bladder function	R25 000
Total, permanent and irrecoverable loss of function of the bowel or bladder, resulting in a permanent stoma or indwelling catheter.

Loss of function of a limb	R25 000
Total, permanent and irrecoverable loss of function of an upper or lower limb. Maximum medical improvement must have been reached with little or no chance of significant further improvement. The loss of function will be estimated after all medical, surgical and rehabilitation measures have been applied. All percentages of loss of function are calculated per limb according to principles and ratings of the latest edition of the American Medical Association's Guides to the Evaluation of Permanent Impairment.

Fat embolism of the lungs after injury	R10 000
Fat embolism in the lung following a fracture, confirmed by a ventilation-perfusion (VQ) scan.

Rupture of the liver, spleen or kidney	R10 000
Blunt injury to the abdomen resulting in rupture of the liver or spleen, or injury to the kidney, necessitating emergency laparotomy and surgical repair, splenectomy or nephrectomy.

Head injury	R50 000
A head injury requiring surgery in the form of a craniotomy, decompression holes to drain a brain bleeding, or open reduction of a depressed skull fracture.

Near drowning	R50 000
Near drowning necessitating emergency resuscitation as witnessed by paramedical personnel, and requiring care in an intensive care unit for at least 48 hours.

Animal bite to the face requiring plastic surgery	R10 000
Animal bite to the face requiring primary suturing followed by multi-phase repair by a plastic and reconstructive surgeon under general anaesthetic.

Animal bite to any part of the body, requiring intervention in theatre on more than one occasion.	R5 000
Animal bite to any part of the body, requiring debridement under anaesthetic, and followed by secondary suturing and/or closing of defect with the use of skin flaps.

Snake bite	R10 000
A poisonous snake bite confirmed medically, necessitating anti-venom treatment and hospitalization for at least 48 hours.

Severe blood loss requiring blood transfusion	R5 000
Severe blood loss due to an injury, necessitating at least 2 units of blood transfusion.

Admission into ICU for 48 hours or more	R50 000
Admission into a registered intensive care unit with mechanical ventilation continuously for at least 48 hours.

What am I covered for under the R500 000 Go Cover policy?

Claim Event	Cover Amount
TOTAL COVER AMOUNT	R500 000

Accidental death	R500 000
A benefit may be claimed when the death of the life insured resulted directly and solely from a bodily injury.

Total loss of vision:
Both eyes	R500 000
Permanent, irreversible and total loss of vision in both eyes, with sharpness of vision of 6/60 or worse in the better eye when measured with the use of visual aids.
One eye	R25 000
Permanent, irreversible and total loss of vision in one eye with sharpness of vision of 3/60 or worse when measured with the use of visual aids.

Total loss of hearing	R50 000
Permanent, irreversible and total loss of hearing in both ears. This means that the average hearing levels, tested with hearing aids when applicable, at audible frequencies is less than 90 decibels.

Serious burns	R30 000
Third-degree burn wounds that are full thickness of the skin and cover at least 10% of the body surface area, as determined by the Lund and Browder chart or equivalent.

Coma	R500 000
A condition of unconsciousness where the life insured • presents with a Glasgow Coma Scale of 8 or less, and • is dependent on life-sustaining aids, such as a ventilator and intravenous infusion, for an uninterrupted period of at least 72 hours. Medical sedation for purposes of ventilation or to reduce brain oedema is not regarded as being in a coma for this purpose.

Amputation:
Finger(s)	R10 000
Complete physical severance of any finger or fingers at the level of the metacarpo-phalangeal (MP) joint.
Hand or foot	R20 000
Complete physical severance of one hand at the level of the wrist, or one foot at the level of the ankle joint. Surgical reconstruction after amputation will not affect this benefit.
Arm or leg	R20 000
Complete physical severance of one arm above the level of the elbow, or one leg above the level of the knee. Surgical reconstruction after amputation will not affect this benefit.

Paraplegia	R500 000
Total, permanent and irrecoverable loss of function of both lower extremities, with or without loss of bowel or bladder function. (Paraplegia)

Quadriplegia	R500 000
Total, permanent and irrecoverable loss of function of all four limbs. (Quadriplegia)

Penetrating gunshot wounds or stab wounds:
Head	R20 000
Penetrating gunshot wound of the skull or penetration by a sharp object through the skull resulting in surgical exploration of the skull under general anaesthetic.
Neck, chest or abdomen	R10 000
Penetrating gunshot wound of the chest or abdomen or penetration by a sharp object into the chest or abdominal cavities, resulting in surgical exploration under general anaesthetic.

Fractures:
Multiple rib fractures	R10 000
Multiple rib fractures, resulting in artificial ventilation in an intensive care unit in order to sustain a stable blood-gas profile.
Rib fracture(s) not requiring hospitalisation	R5 000
Fracture of any rib or ribs which needs conservative treatment on an outpatient basis.
Unstable pelvis fracture	R20 000
More than one fracture of the pelvic framework, resulting in instability, and requiring surgical intervention.
Fracture-dislocation of the spine requiring fusion.	R20 000
Objective radiological evidence of a fracture-dislocation of the spine, involving dislocation of the facet joints, with or without neurological deficit.
Fracture(s) with open reduction and internal fixation, excluding fingers and toes	R10 000
Any fracture or fractures that needs open surgical reduction and internal fixation under general anaesthetic. This benefit excludes fractures of fingers or toes.
Fracture(s) of the toes or fingers requiring fixation with a K-wire	R5 000
Any fracture or fractures of fingers or toes that needs open surgical reduction and internal fixation under general anaesthetic.
Fracture(s) requiring immobilisation for at least two weeks, excluding minor toes and fingers	R5 000
Any fracture or fractures requiring immobilization with a plaster cast, splint or brace for at least two weeks. Fractures of the third and fourth toes, and third and fourth fingers are not covered by this benefit.
Fracture of the skull requiring reconstructive surgery	R25 000
Depressed or displaced skull fracture of the frontal, parietal, temporal, sphenoid or occipital bones requiring surgical correction.
Fracture of the facial bones requiring reconstructive surgery	R25 000
Fractures of the frontal bones, orbital bones, zygoma, and/or maxilla resulting in maxillofacial reconstructive surgery.

Loss of bowel or bladder function	R25 000
Total, permanent and irrecoverable loss of function of the bowel or bladder, resulting in a permanent stoma or indwelling catheter.

Loss of function of a limb	R25 000
Total, permanent and irrecoverable loss of function of an upper or lower limb. Maximum medical improvement must have been reached with little or no chance of significant further improvement. The loss of function will be estimated after all medical, surgical and rehabilitation measures have been applied. All percentages of loss of function are calculated per limb according to principles and ratings of the latest edition of the American Medical Association's Guides to the Evaluation of Permanent Impairment.

Fat embolism of the lungs after injury	R10 000
Fat embolism in the lung following a fracture, confirmed by a ventilation-perfusion (VQ) scan.

Rupture of the liver, spleen or kidney	R10 000
Blunt injury to the abdomen resulting in rupture of the liver or spleen, or injury to the kidney, necessitating emergency laparotomy and surgical repair, splenectomy or nephrectomy.

Head injury	R50 000
A head injury requiring surgery in the form of a craniotomy, decompression holes to drain a brain bleeding, or open reduction of a depressed skull fracture.

Near drowning	R50 000
Near drowning necessitating emergency resuscitation as witnessed by paramedical personnel, and requiring care in an intensive care unit for at least 48 hours.

Animal bite to the face requiring plastic surgery	R10 000
Animal bite to the face requiring primary suturing followed by multi-phase repair by a plastic and reconstructive surgeon under general anaesthetic.

Animal bite to any part of the body, requiring intervention in theatre on more than one occasion.	R5 000
Animal bite to any part of the body, requiring debridement under anaesthetic, and followed by secondary suturing and/or closing of defect with the use of skin flaps.

Snake bite	R10 000
A poisonous snake bite confirmed medically, necessitating anti-venom treatment and hospitalization for at least 48 hours.

Severe blood loss requiring blood transfusion	R5 000
Severe blood loss due to an injury, necessitating at least 2 units of blood transfusion.

Admission into ICU for 48 hours or more	R50 000
Admission into a registered intensive care unit with mechanical ventilation continuously for at least 48 hours.

What am I covered for under the R1 000 000 Go Cover policy?

Claim Event	Cover Amount
TOTAL COVER AMOUNT	R1 000 000

Accidental death	R1 000 000
A benefit may be claimed when the death of the life insured resulted directly and solely from a bodily injury.

Total loss of vision:
Both eyes	R1 000 000
Permanent, irreversible and total loss of vision in both eyes, with sharpness of vision of 6/60 or worse in the better eye when measured with the use of visual aids.
One eye	R25 000
Permanent, irreversible and total loss of vision in one eye with sharpness of vision of 3/60 or worse when measured with the use of visual aids.

Total loss of hearing	R50 000
Permanent, irreversible and total loss of hearing in both ears. This means that the average hearing levels, tested with hearing aids when applicable, at audible frequencies is less than 90 decibels.

Serious burns	R30 000
Third-degree burn wounds that are full thickness of the skin and cover at least 10% of the body surface area, as determined by the Lund and Browder chart or equivalent.

Coma	R1 000 000
A condition of unconsciousness where the life insured • presents with a Glasgow Coma Scale of 8 or less, and • is dependent on life-sustaining aids, such as a ventilator and intravenous infusion, for an uninterrupted period of at least 72 hours. Medical sedation for purposes of ventilation or to reduce brain oedema is not regarded as being in a coma for this purpose.

Amputation:
Finger(s)	R10 000
Complete physical severance of any finger or fingers at the level of the metacarpo-phalangeal (MP) joint.
Hand or foot	R20 000
Complete physical severance of one hand at the level of the wrist, or one foot at the level of the ankle joint. Surgical reconstruction after amputation will not affect this benefit.
Arm or leg	R20 000
Complete physical severance of one arm above the level of the elbow, or one leg above the level of the knee. Surgical reconstruction after amputation will not affect this benefit.

Paraplegia	R1 000 000
Total, permanent and irrecoverable loss of function of both lower extremities, with or without loss of bowel or bladder function. (Paraplegia)

Quadriplegia	R1 000 000
Total, permanent and irrecoverable loss of function of all four limbs. (Quadriplegia)

Penetrating gunshot wounds or stab wounds:
Head	R20 000
Penetrating gunshot wound of the skull or penetration by a sharp object through the skull resulting in surgical exploration of the skull under general anaesthetic.
Neck, chest or abdomen	R10 000
Penetrating gunshot wound of the chest or abdomen or penetration by a sharp object into the chest or abdominal cavities, resulting in surgical exploration under general anaesthetic.

Fractures:
Multiple rib fractures	R10 000
Multiple rib fractures, resulting in artificial ventilation in an intensive care unit in order to sustain a stable blood-gas profile.
Rib fracture(s) not requiring hospitalisation (per such fracture , capped at R20 000 in total)	R5 000
Fracture of any rib or rib(s) which needs conservative treatment on an outpatient basis.
Unstable pelvis fracture	R20 000
More than one fracture of the pelvic framework, resulting in instability, and requiring surgical intervention.
Fracture-dislocation of the spine requiring fusion.	R20 000
Objective radiological evidence of a fracture-dislocation of the spine, involving dislocation of the facet joints, with or without neurological deficit.
Fracture(s) with open reduction and internal fixation, excluding fingers and toes	R10 000
Any fracture or fractures that needs open surgical reduction and internal fixation under general anaesthetic. This benefit excludes fractures of fingers or toes.
Fracture(s) of the toes or fingers requiring fixation with a K-wire	R5 000
Any fracture or fractures of fingers or toes that needs open surgical reduction and internal fixation under general anaesthetic.
Fracture(s) requiring immobilisation for at least two weeks, excluding minor toes and fingers	R5 000
Any fracture or fractures requiring immobilization with a plaster cast, splint or brace for at least two weeks. Fractures of the third and fourth toes, and third and fourth fingers are not covered by this benefit.
Fracture of the skull requiring reconstructive surgery	R25 000
Depressed or displaced skull fracture of the frontal, parietal, temporal, sphenoid or occipital bones requiring surgical correction.
Fracture of the facial bones requiring reconstructive surgery	R25 000
Fractures of the frontal bones, orbital bones, zygoma, and/or maxilla resulting in maxillofacial reconstructive surgery.

Loss of bowel or bladder function	R25 000
Total, permanent and irrecoverable loss of function of the bowel or bladder, resulting in a permanent stoma or indwelling catheter.

Loss of function of a limb	R25 000
Total, permanent and irrecoverable loss of function of an upper or lower limb. Maximum medical improvement must have been reached with little or no chance of significant further improvement. The loss of function will be estimated after all medical, surgical and rehabilitation measures have been applied. All percentages of loss of function are calculated per limb according to principles and ratings of the latest edition of the American Medical Association's Guides to the Evaluation of Permanent Impairment.

Fat embolism of the lungs after injury	R10 000
Fat embolism in the lung following a fracture, confirmed by a ventilation-perfusion (VQ) scan.

Rupture of the liver, spleen or kidney	R10 000
Blunt injury to the abdomen resulting in rupture of the liver or spleen, or injury to the kidney, necessitating emergency laparotomy and surgical repair, splenectomy or nephrectomy.

Head injury	R50 000
A head injury requiring surgery in the form of a craniotomy, decompression holes to drain a brain bleeding, or open reduction of a depressed skull fracture.

Near drowning	R50 000
Near drowning necessitating emergency resuscitation as witnessed by paramedical personnel, and requiring care in an intensive care unit for at least 48 hours.

Animal bite to the face requiring plastic surgery	R10 000
Animal bite to the face requiring primary suturing followed by multi-phase repair by a plastic and reconstructive surgeon under general anaesthetic.

Animal bite to any part of the body, requiring intervention in theatre on more than one occasion.	R5 000
Animal bite to any part of the body, requiring debridement under anaesthetic, and followed by secondary suturing and/or closing of defect with the use of skin flaps.

Snake bite	R10 000
A poisonous snake bite confirmed medically, necessitating anti-venom treatment and hospitalization for at least 48 hours.

Severe blood loss requiring blood transfusion	R5 000
Severe blood loss due to an injury, necessitating at least 2 units of blood transfusion.

Admission into ICU for 48 hours or more	R50 000
Admission into a registered intensive care unit with mechanical ventilation continuously for at least 48 hours.

Are there any exclusions to what is covered?

Buying or Redeeming Go Cover

How do I get / sign up for Go Cover?

How do I purchase cover?

Can I buy multiple plans at a time?

Can I cancel my cover?

What payment methods are available?

What is the difference between my beneficiary and contact person?

How do I update my personal details?

How safe is my personal information?

How do I redeem a promotional voucher or Quick Response (QR) code?

Is cover still provided if my mobile device is switched off, has run out of battery, or if there is no network availability?

Claims

How do I submit a claim?

All claims can be submitted via the Claims section on the Go Cover website. We strive to settle claims as quickly as possible. The duration of the process will depend on the complexity of the claim.

Accidental Injury Claim:

To claim for an accidental injury, you will need to provide details of the incident, medical information, and (in the event of a crime) the case details.

We will also require the following documentation:

Identity document, driver’s license or passport (if you’re a foreigner)
Hospital bill reflecting your ID number, and ICD-10 codes and dates for all procedures done
Police report, if applicable (e.g. crime-related incident or motor vehicle accident)
Proof of bank account, or Curator Bonis/Administrator’s appointment from High Court (if the assured is incapacitated)
Copies of X-rays or scans (if claiming for fractures)
A short letter from the treating doctor confirming the injuries

You can claim on your Go Cover policy up to 6 months after the incident.

Accidental Death Claim:

To claim for accidental death, you will need to provide the personal information of the deceased, details of death, details of contact person/beneficiary, and the relevant case number.

We will also require the following documentation:

Death certificate (Foreign documents accepted if death occurred in foreign country)
ID document/driver’s license of the beneficiary
Proof of the beneficiary’s bank account
Police report explaining cause of death

Depending on the nature of the incident, additional supporting documentation may be required during the claims process.

Can I claim for any accidental outcome?

What legal definitions will be used to assess claims?

The policy provides cover for accidental death and accidental injuries only. This excludes all natural causes. See legal definitions below:

Claim Event	Cover Amount

Accidental death	A benefit may be claimed when the death of the life insured resulted directly and solely from a bodily injury.

Total loss of vision:
Both eyes	Permanent, irreversible and total loss of vision in both eyes, with sharpness of vision of 6/60 or worse in the better eye when measured with the use of visual aids.
One eye	Permanent, irreversible and total loss of vision in one eye with sharpness of vision of 3/60 or worse when measured with the use of visual aids.
Total loss of hearing	Permanent, irreversible and total loss of hearing in both ears. This means that the average hearing levels, tested with hearing aids when applicable, at audible frequencies is less than 90 decibels.

Serious burns	Third-degree burn wounds that are full thickness of the skin and cover at least 10% of the body surface area, as determined by the Lund and Browder chart or equivalent.

Coma	A condition of unconsciousness where the life insured • presents with a Glasgow Coma Scale of 8 or less, and • is dependent on life-sustaining aids, such as a ventilator and intravenous infusion, for an uninterrupted period of at least 72 hours. Medical sedation for purposes of ventilation or to reduce brain oedema is not regarded as being in a coma for this purpose.

Amputation:
Thumb	Complete physical severance of a thumb at the level of the metacarpo-phalangeal (MP) joint.
Any other finger	Complete physical severance of any finger other than the thumb at the level of the metacarpo-phalangeal (MP) joint.
Hand or foot	Complete physical severance of one hand at the level of the wrist, or one foot at the level of the ankle joint. Surgical reconstruction after amputation will not affect this benefit.
Arm or leg	Complete physical severance of one arm above the level of the elbow, or one leg above the level of the knee. Surgical reconstruction after amputation will not affect this benefit.

Paraplegia	Total, permanent and irrecoverable loss of function of both lower extremities, with or without loss of bowel or bladder function. (Paraplegia)
Quadriplegia	Total, permanent and irrecoverable loss of function of all four limbs. (Quadriplegia)

Penetrating gunshot wounds or stab wounds:
Head	Penetrating gunshot wound of the skull or penetration by a sharp object through the skull resulting in surgical exploration of the skull under general anaesthetic.
Neck, chest or abdomen	Penetrating gunshot wound of the chest or abdomen or penetration by a sharp object into the chest or abdominal cavities, resulting in surgical exploration under general anaesthetic.

Fractures: All fractures will need to be proven on X-rays or bone scans
Multiple rib fractures	Multiple rib fractures, resulting in artificial ventilation in an intensive care unit in order to sustain a stable blood-gas profile.
Any rib fracture not requiring hospitalisation	Fracture of any rib(s) which needs conservative treatment on an outpatient basis.
Unstable pelvis fracture	More than one fracture of the pelvic framework, resulting in instability, and requiring surgical intervention.
Fracture-dislocation of the spine requiring fusion.	Objective radiological evidence of a fracture-dislocation of the spine, involving dislocation of the facet joints, with or without neurological deficit.
Any fracture with open reduction and internal fixation, excluding fingers and toes	Any fracture that needs open surgical reduction and internal fixation under general anaesthetic. This benefit excludes fractures of fingers or toes.
Any fracture of the toes or fingers requiring fixation with a K-wire	Any fracture of a finger or toe that needs open surgical reduction and internal fixation under general anaesthetic.
Any fracture requiring immobilisation for at least two weeks, excluding minor toes and fingers	Any fracture requiring immobilization with a plaster cast, splint or brace for at least two weeks. Fractures of the third and fourth toes, and third and fourth fingers are not covered by this benefit.
Fracture of the skull requiring reconstructive surgery	Depressed or displaced skull fracture of the frontal, parietal, temporal, sphenoid or occipital bones requiring surgical correction.
Fracture of the facial bones requiring reconstructive surgery	Fractures of the frontal bones, orbital bones, zygoma, and/or maxilla resulting in maxillofacial reconstructive surgery.

Loss of bowel or bladder function	Total, permanent and irrecoverable loss of function of the bowel or bladder, resulting in a permanent stoma or indwelling catheter.

Loss of function of a limb	Total, permanent and irrecoverable loss of function of an upper or lower limb. Maximum medical improvement must have been reached with little or no chance of significant further improvement. The loss of function will be estimated after all medical, surgical and rehabilitation measures have been applied. All percentages of loss of function are calculated per limb according to principles and ratings of the latest edition of the American Medical Association's Guides to the Evaluation of Permanent Impairment.

Fat embolism of the lungs after injury	Fat embolism in the lung following a fracture, confirmed by a ventilation-perfusion (VQ) scan.

Rupture of the liver, spleen or kidney	Blunt injury to the abdomen resulting in rupture of the liver or spleen, or injury to the kidney, necessitating emergency laparotomy and surgical repair, splenectomy or nephrectomy.

Head injury	A head injury requiring surgery in the form of a craniotomy, decompression holes to drain a brain bleeding, or open reduction of a depressed skull fracture.

Near drowning	Near drowning necessitating emergency resuscitation as witnessed by paramedical personnel, and requiring care in an intensive care unit for at least 48 hours.

Animal bite to the face requiring plastic surgery	Animal bite to the face requiring primary suturing followed by multi-phase repair by a plastic and reconstructive surgeon under general anaesthetic.
Animal bite to any part of the body, requiring intervention in theatre on more than one occasion.	Animal bite to any part of the body, requiring debridement under anaesthetic, and followed by secondary suturing and/or closing of defect with the use of skin flaps.
Snake bite	A poisonous snake bite confirmed medically, necessitating anti-venom treatment and hospitalization for at least 48 hours.
Severe blood loss requiring blood transfusion	Severe blood loss due to an injury, necessitating at least 2 units of blood transfusion.

Admission into ICU for 48 hours or more	Admission into a registered intensive care unit with mechanical ventilation continuously for at least 48 hours.

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