Benefit Claims

This is a difficult time and we want to make it as easy as possible for you to claim. The Benefit Claim Guide (ENG / AFR) will guide you through the process of a claim for any of the following benefits.


Benefit
Short description of benefit
Disability benefit
Cover in the event of total, permanent and continuous disability to fulfil the occupational demands of the regular and/or alternative occupation.
Physical impairment benefitCover for specific bodily losses, as a result of an accident or illness.
Income Protector/Overhead Expenses Protector benefitCover in the event of loss of income due to injury or illness, for regular occupation and/or the overhead expenses of a business.
Sickness benefit
Cover in the event of sick leave of 7 days and longer.
Accidental Disability benefitCover in the event of total, permanent and continuous disability to fulfil the occupational demands of the regular occupation, as a result of an accident.


Step 1: Get the correct claim form

  • Identify which benefit you are claiming for (from the table above)
  • Each benefit has a different claim form with its own form number to identify it

  • Choose the claim form for the specific benefit from the list below



Name of form
Form code
Claim for Disability  benefit (ENG / AFR)
2643E
Claim for Trauma/Dread disease benefit (ENG / AFR)
2737E
Claim for Accident benefit / Physical Impairment benefit (ENG / AFR)2738E
Claim for Functional Impairment benefit (ENG / AFR)
BC001E
Claim for Income Protector/Overhead Expenses Protector benefit (ENG / AFR)
2739E
Claim for Sickness benefit (ENG / AFR)
CPC001E
Claim for Accidental Disability benefit (ENG / AFR)
2643E

Step 2: Fill in the claim form and gather the documents

  • Update your contact details to make sure that we can keep you informed on the claim progress

  • Attach all relevant documents as indicated in the claim form, including copies of all medical information that you have



Step 3: Send completed documents to Sanlam

  • Send the documents to Sanlam using any of the contact details below.



What happens next?
  • Sanlam will review the documents
  • We will request any additional information that we need from you
  • The claim is assessed and Sanlam makes a decision

  • We will Inform you of the outcome




Where can I get help?

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